| AVG | General data protection regulation |
| BPM | Business process management |
| Classify | Allocation of information objects |
| Content management | The process of creating, managing and publishing content. |
| Convention | The agreements that exist within a community |
| Conversion | Transforming information from one format to another format |
| Disposition | A collection of information with the goal of processing |
| DIV | Documentary Information Provision |
| DMS | Document management system |
| DSP | Document structure plan |
| ECM | Enterprise content management |
| Heritage | Information that is left and should be preserved for future generations |
| Structured | A coherent whole |
| Information policy | The vision and regulations that give direction to the development and design of information management |
| Metadata | The value that is used to find and manage an information object |
| Migration | Moving information objects from one system to another system |
| Unstuctured | Documents regardless of the appearance |
| Privacy management | The management that takes care of the implementation of the AVG/GDPR |
| Retention | A retention period |
| Cleaning | Removal of metal, dog-eared and repairing tears in paper documents |
| Semantics | Description of language to use |
| STP | Straight through processing |
| Taxonomy | Organizing information to a hierarchical structure |
| Transparent | Visualization of hidden or not sufficiently visible information flows |
| Appreciate | Activities aimed at determining the retention period of archived documents, conducting pre-selection and/or selection. |
| Web form | Loose fields that form a single information object |
| WF | Workflow |
| Case Based/Process Oriented | Methodical work in which business processes are leading. |
| ZTC | Case type catalog |
| Archive | A repository for archive worthy information in whatever form |
